Our ServicesAutomation & CRM

Make.com scenario design, integration and operations

Make.com — formerly Integromat — is the fastest way to connect the tools you already pay for when the logic is clear and the volume is moderate. Its visual canvas, router logic and iterators cover far more than most people get out of it, and its per-operation pricing rewards scenarios that are designed rather than assembled. We build the scenarios, handle the failure paths, and tell you honestly when a job belongs in n8n or in code instead.

What You Get

Included as standard on every engagement — not an upsell list.

Scenario design before scenario building

We map the trigger, the branches, the data each module actually needs and the points where a run can fail. A scenario designed on paper first typically uses a fraction of the operations of one grown by adding modules until it works, and that difference is your monthly bill.

App connections across your stack

CRM, forms, email and SMS, spreadsheets, accounting, e-commerce, project management, calendars and storage — connected through native Make modules where they exist, and through authenticated HTTP or webhook modules where they do not, so a missing integration is never the end of the conversation.

Routers, filters, iterators and aggregators used properly

The features that separate a scenario that scales from one that breaks on the fifth record: conditional routing, filters that stop irrelevant runs early, iterators for arrays and line items, and aggregators that batch results instead of firing one operation per row.

Data mapping and transformation

The unglamorous half of every integration: matching field names, normalising dates, currencies, phone formats and country codes, deduplicating records, and deciding which system is authoritative when two of them disagree about the same customer.

Error handling and recovery routes

Error handler directives on the modules that can realistically fail, break and retry behaviour for transient errors, incomplete-execution handling so a failed run can be replayed rather than lost, and notifications when something needs a human. Silence is not the same as success.

Operation-cost optimisation

Most Make bills are inflated by scenarios polling every minute when hourly would do, or by filters placed after the expensive modules rather than before them. We tune scheduling, filter placement and batching, and we can quantify the reduction before and after.

Documentation and ownership

Named modules, a written description of each scenario’s trigger and purpose, a credential inventory, and a runbook for the faults most likely to occur. The scenarios live in your Make account under your billing, so you are never locked to us to keep them running.

How We Deliver It

Stage by stage, with the approval points marked. Make.com Automation follows the same rhythm on every project.

  1. Map the workflow and the systems

    We document what starts the process, which app owns each piece of data, what must be real-time and what can run on a schedule, and what should happen when a step fails. This is where most of the eventual reliability and most of the eventual cost is decided.

  2. Confirm the connections work

    Before designing anything in detail we verify each app connection, its authentication model, its rate limits and any gaps in the Make module — undocumented required fields and pagination quirks always surface here, and finding them early is much cheaper than finding them at launch.

  3. Build with filters and errors first

    Scenarios are built with filters placed early, routers labelled clearly and error handlers attached as the modules are added, not retrofitted after the first bad week. Test data runs through every branch, including duplicates, empty fields and the cancelled or refunded paths.

  4. Run in parallel and verify

    Where the scenario replaces a manual process, we run both for a short period and compare the outputs record by record. That is the only way to prove the automation matches what your team was actually doing, including the exceptions nobody wrote down.

  5. Hand over and monitor

    Documentation, credential inventory and a walkthrough of the canvas, followed by a watching period with failure notifications on. We review the operations log after the first full billing cycle and tune anything running more often than it needs to.

What You Receive

The concrete artefacts handed over at the end — files, access and documentation you keep.

  • Workflow map covering triggers, systems, branches and failure paths
  • Built and tested Make scenarios in your own account
  • Verified app connections with documented authentication and rate limits
  • Field-level data mapping with transformation and deduplication rules
  • Error handlers, retry routes and incomplete-execution handling
  • Failure notifications routed to email or your team chat
  • Operation-usage review with before-and-after consumption figures
  • Scenario documentation and credential inventory
  • Handover walkthrough so your team can edit safely

Ideal for

If two or three of these sound like your situation, this is the right place to start.

  • Enquiries from your site are retyped into a CRM or spreadsheet by hand
  • You use six SaaS tools that do not talk to one another
  • Reporting means exporting CSVs from three systems and merging them
  • Your Make operations bill keeps climbing and nobody knows which scenario is responsible
  • A scenario someone built internally keeps failing and nobody can debug it
  • You want automation live in days rather than a development project

Tools we use

Standard, portable tooling. The licences, accounts and source stay in your name, so nothing here is a reason you cannot leave.

  • Make
  • Webhooks
  • REST APIs
  • OAuth 2.0
  • JSON
  • Google Workspace
  • Airtable
  • Slack
  • Stripe
  • WooCommerce
  • WordPress REST API
  • GoHighLevel
  • n8n
  • OpenAI API

What we have written about this, in more depth than a service page allows:

Frequently Asked Questions

The questions we get asked most about Make.com Automation.

Make is quicker to build in, easier for a non-developer to read, and excellent for straightforward multi-app scenarios at moderate volume. n8n wins when execution volume makes per-operation pricing expensive, when data must stay on infrastructure you control, or when the logic needs custom code and direct database access. We build on both, so the recommendation follows your volume, sensitivity and budget rather than our habits.
You do. We build inside your Make account on your billing, with our access added as a team member. It keeps the costs transparent, keeps the automations yours, and means you are never held hostage by an agency relationship. If we stop working together, the scenarios, connections and documentation simply stay where they are and keep running.
Usually three causes. Scenarios polling every minute when the business only needs hourly. Filters placed after the expensive modules, so operations are consumed on records that get discarded anyway. And iterators processing rows one at a time where an aggregator could batch them. All three are fixable, and we quantify the consumption before and after so the saving is a number rather than a claim.
With error handlers attached, the run follows a defined route: retry the transient failures, log the payload, and notify a human when it genuinely needs attention. Make also stores incomplete executions so a run that failed mid-way can be inspected and resolved rather than lost. Without that setup a scenario simply stops, which is why we treat error handling as part of the build, not an extra.
Usually, yes. If the service exposes an API we can call it with the HTTP module, handling authentication, pagination and rate limits ourselves. If it only offers webhooks we can receive those instead. The realistic limit is a tool with no API at all, where the options narrow to scheduled file exchange or a middleware layer. We check feasibility before quoting rather than after.

Ready to start on Make.com Automation?

Send us the brief — or just the problem. You will get a written scope, a timeline and a fixed price, usually within one working day.