Our ServicesPlatform & Support
A website that cannot talk to your other systems creates work rather than saving it — someone retypes every enquiry into the CRM and reconciles orders by hand. We build the connections that remove that step, whether that means consuming a third-party API, exposing your own, or wiring a Bubble.io backend to a marketing front end.
Included as standard on every engagement — not an upsell list.
CRM and marketing platforms, payment gateways, booking and calendar systems, accounting tools, shipping and inventory feeds, SMS and email providers. We read the vendor documentation properly, handle authentication and rate limits correctly, and map fields to your real business data rather than a demo schema.
Where another system needs to read or write your data we build authenticated REST endpoints — WordPress REST API routes or Bubble Data and Workflow API calls — with validated inputs, permission checks, sensible status codes and predictable JSON shapes your partner developers can work against.
The unglamorous work that decides whether an integration survives: matching field names, normalising dates, currencies, phone formats and country codes, deduplicating records, and deciding which system is authoritative when two of them disagree about the same customer.
Networks fail and vendors have outages. We queue jobs, retry with backoff, make writes idempotent so a retry cannot create duplicate orders or contacts, and log every exchange so a failed sync can be traced and replayed instead of silently disappearing.
Real-time updates rather than hourly polling: verified inbound webhooks from payment and booking providers, and outbound webhooks that notify your systems when a form is submitted, an order is paid, or a record changes. Signature verification and replay protection are handled properly.
Keys and tokens live in server-side configuration or environment variables, never in front-end code or a plugin setting exposed to editors. We scope credentials to the minimum permission needed and document the rotation process for the day a key has to change.
Integration health checks with failure alerts, a written map of what talks to what, sample requests and responses, and a runbook for common faults. Your next developer should be able to understand the integration without reverse-engineering it.
Stage by stage, with the approval points marked. API Development & Integrations follows the same rhythm on every project.
We start with the workflow, not the API: what event triggers the exchange, which system owns each field, what has to happen if the two disagree, and what genuinely needs to be real-time versus what can run on a schedule.
We read the target documentation, confirm rate limits, sandbox availability and auth model, then build a small proof of concept against the sandbox to expose surprises early — undocumented required fields and pagination quirks always show up here.
The production integration is written with validation, retries, idempotency keys, structured logging and graceful degradation, so an outage at the vendor slows the sync rather than breaking your checkout or contact form.
We test duplicates, partial failures, timeouts, malformed payloads, expired tokens and out-of-order webhooks in staging before anything touches live data, and confirm the recovery path works as designed.
Go-live is followed by a watching period with alerting on failed jobs, then handover of the integration map, credential inventory, sample payloads and troubleshooting runbook.
The concrete artefacts handed over at the end — files, access and documentation you keep.
If two or three of these sound like your situation, this is the right place to start.
Standard, portable tooling. The licences, accounts and source stay in your name, so nothing here is a reason you cannot leave.
Live projects where this work did the heavy lifting:
Work that usually runs alongside this one:
What we have written about this, in more depth than a service page allows:
The questions we get asked most about API Development & Integrations.
Send us the brief — or just the problem. You will get a written scope, a timeline and a fixed price, usually within one working day.
